Privacy Policy for Talabya App

Welcome to Talabya, the app is dedicated to providing you with a seamless shopping experience. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our app. We understand the importance of privacy and are committed to safeguarding your personal data. Please read this Privacy Policy carefully to understand our practices regarding your information.

1. Collection of Information

1.1 Personal Information:

We may collect personal information such as your name, store name, phone number, billing and shipping address, and payment details when you create an account, make a purchase, or interact with our app. We collect this information to fulfill your orders, process payments, and provide customer support.

1.2 Non-Personal Information:

We may also gather non-personal information such as device information, IP addresses, and browsing behavior. This information is collected to enhance your app experience and improve our services.

2. Use of Information

2.1 Personal Information:

We use your personal information to process your orders, deliver products, communicate with you regarding your purchases, and provide customer support. We may also use your information to send you promotional offers, updates, and newsletters if you have given us consent to do so.

2.2 Non-Personal Information:

Non-personal information is used to analyze app usage patterns, improve our services, and enhance the overall user experience. This information helps us understand user preferences, optimize app performance, and personalize content.

3. Data Security

3.1

We employ industry-standard security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. We use secure socket layer (SSL) encryption technology to safeguard sensitive data during transmission.

3.2

We restrict access to personal information to authorized personnel only. Our employees and third-party service providers who require access to personal information to perform their tasks are obligated to maintain the confidentiality and security of that information.

4. Third-Party Services

4.1

We may engage third-party service providers to assist us in delivering our services, such as payment processors or shipping companies. These service providers have access to personal information solely for the purpose of fulfilling their tasks and are obligated to protect your information in accordance with this Privacy Policy.

5. Children's Privacy

5.1

Talabya is not intended for use by individuals under the age of 15. We do not knowingly collect personal information from children. If you believe we may have collected personal information from a child, please contact us immediately, and we will take appropriate measures to remove the information from our records.

6. Changes to the Privacy Policy

6.1

We reserve the right to modify or update this Privacy Policy from time to time. Any changes will be effective upon posting the revised Privacy Policy within the app. We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

7. Contact Us

7.1

If you have any questions or concerns regarding this Privacy Policy or our data practices, please contact us at support@step-fwd.com.

By using the Talabya app, you acknowledge that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.